In the unlikely event that a parcel arrives damaged or faulty, or if you wish to return it, you must contact us within 14 working days of receiving your parcel. All returns unless faulty or damaged, are made at a cost to yourself. Items need to be returned within 30 days in the original packaging and in a resalable condition.  

We will process a refund of your order payment directly to your paypal account within 30 days at the very latest, subject to compliance with the returns policy Terms and Conditions and timeframes outlined above.